FlowShift AI ("Company," "we," "us," or "our") operates this website and provides AI workflow automation services to small and service-based businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
Information you provide directly:
Information collected automatically:
Information processed on behalf of clients:
As part of delivering our automation services, we may process data belonging to our clients' customers (such as names, contact information, and inquiry details) through the workflow systems we build. Clients are responsible for ensuring they have appropriate legal basis to share this data with us and with the third-party platforms we integrate with.
We do not sell your personal information to third parties.
To deliver our services, we work with third-party platforms. Your data or your customers' data may pass through these systems depending on the automation we build for you. These may include:
Each of these providers has their own privacy policy. We encourage you to review them. We are not responsible for the privacy practices of third-party platforms.
FlowShift AI serves businesses in healthcare-adjacent industries including medspas, dental offices, physical therapy practices, and chiropractic offices. We are not a HIPAA-covered entity or business associate by default. If your use case involves the collection, storage, or transmission of Protected Health Information (PHI) as defined under HIPAA, you must notify us prior to engagement. We will not knowingly process PHI without a signed Business Associate Agreement (BAA). Clients in regulated healthcare industries are solely responsible for ensuring their automation workflows comply with all applicable federal and state healthcare privacy laws.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain business records, and to comply with legal obligations. Client project data is generally retained for a minimum of 12 months following project completion unless earlier deletion is requested in writing.
Depending on your location, you may have the right to:
To exercise these rights, contact us at hello@flow-shift-ai.com.
Our website uses cookies and similar technologies to improve user experience and analyze traffic. You may disable cookies through your browser settings, though some website functionality may be affected.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. We will notify clients of material changes via email or by posting a notice on this page with an updated effective date.
If you have questions about this Privacy Policy, contact us at:
FlowShift AI
Email: hello@flow-shift-ai.com