By accessing this website or engaging FlowShift AI for services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you may not use our website or services.
FlowShift AI provides custom AI workflow automation services including but not limited to: AI agent development, lead qualification automation, appointment booking automation, follow-up sequences, intake automation, and related consulting and support services. Specific deliverables for each engagement are defined in a separate Statement of Work (SOW) or project proposal agreed upon in writing by both parties.
Upon receipt of full payment, the client owns the final automation workflows, scripts, and configurations built specifically for their business. FlowShift AI retains ownership of any proprietary tools, frameworks, templates, or methodologies used in the development process. FlowShift AI reserves the right to reference the engagement in its portfolio unless the client requests otherwise in writing.
AI-generated responses, messages, and outputs may contain inaccuracies, omissions, or outdated information. FlowShift AI does not warrant the accuracy or completeness of any AI-generated content. The client is responsible for reviewing, approving, and monitoring all AI-generated communications before and after deployment. FlowShift AI is not liable for errors, misunderstandings, or damages resulting from AI outputs.
Services are provided on a best-effort basis. FlowShift AI makes no guarantees regarding revenue, lead generation, conversion rates, appointment volume, or any other business outcome. All projections or examples provided are illustrative only and do not constitute a promise of results.
FlowShift AI's services depend on third-party platforms including AI providers, communication tools, CRMs, and scheduling software. FlowShift AI is not responsible for outages, API changes, pricing changes, data loss, or service interruptions caused by third-party platforms. If a third-party platform discontinues or significantly modifies a service, FlowShift AI will make reasonable efforts to find an alternative solution but cannot guarantee uninterrupted service.
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This includes but is not limited to business processes, customer data, pricing, and internal systems. This obligation survives termination of the engagement.
To the maximum extent permitted by applicable law, FlowShift AI's total cumulative liability arising out of or related to any engagement shall not exceed the total fees paid by the client in the twelve (12) months immediately preceding the claim. In no event shall FlowShift AI be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of revenue, loss of data, or business interruption, even if advised of the possibility of such damages.
Either party may terminate a service engagement with 30 days written notice. Upon termination, the client is responsible for all fees accrued through the termination date. FlowShift AI reserves the right to terminate immediately for non-payment or material breach of these terms. Upon termination, FlowShift AI will provide the client with documentation of workflows built, subject to all outstanding balances being paid in full.
The client agrees to indemnify and hold harmless FlowShift AI, its owners, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising out of the client's use of our services, violation of these terms, or infringement of any third-party rights.
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which FlowShift AI is incorporated, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration before resorting to litigation, except where injunctive relief is necessary.
FlowShift AI reserves the right to modify these Terms of Service at any time. Continued use of our services following notice of changes constitutes acceptance of the updated terms. Material changes will be communicated via email to active clients.
For questions about these Terms, contact: hello@flow-shift-ai.com